Bilingual client service is a growth strategy, not a translation budget

Business clients who receive updates they can read without help forward those updates internally. That forwarding is where referrals originate. A portal that renders in Spanish is not a courtesy feature; it is distribution.

Machine translation of legal content fails on terms of art. The fix is a pinned glossary: bind the terms that carry legal weight to firm-approved translations, and let the model handle only the connective prose around them.