Trust center

The questions your risk committee will ask, answered up front.

This page is maintained by Vanguard Command OS and describes controls that are live in the product today. It is a description of practice, not an independent certification.

Trust through visibility

Understand the controls behind the interface.

Review access, attribution, audit evidence, and the responsibilities shared with your firm. The artwork represents that structure; it is not a certification seal.

Authentication & roles

Email and password or Google sign-in, with roles stored in a dedicated table and evaluated server-side. Role checks never rely on browser state.

Row-level access control

Every table carrying firm or client data enforces access policies in the database. A request for another firm's row fails at the data layer, not in the UI.

Tamper-evident audit chain

Audit entries are hash-chained so edits or deletions are detectable. Eligible plans seal periodic signed Merkle roots for independent verification.

AI attribution & disclosure

Every AI-assisted artifact carries the agent, model, approver, and timestamp. Firms can export the full provenance record for a matter.

Secret handling

Integration credentials, signing keys, and webhook secrets are held server-side and never exposed to the browser. Inbound webhooks are signature-verified.

Encryption in transit & at rest

All traffic is served over TLS, and stored data and documents are encrypted at rest by the managed platform.

Shared responsibility

Vanguard operates

The platform, access enforcement, audit integrity, model routing, and integration security.

Your firm decides

Oversight thresholds, who holds which role, retention windows, which integrations are enabled, and what clients can see.

Both confirm

That professional responsibility obligations, court rules, and client engagement terms are satisfied for each use of the system.

Outside services we use

Last reviewed: 2026-10-15

ServicePurposeData receivedRegionPrivacy
Lovable CloudApplication hosting, database, sign-in, file storageAll firm and client recordsUnited StatesPolicy
CloudflareEdge hosting and network deliveryRequest traffic in transitGlobalPolicy
OpenAIAI drafting, analysis, embeddingsPrompts and matter excerpts sent for a taskUnited StatesPolicy
Google (Gemini, Workspace)AI failover; attorney Gmail and Calendar when connectedPrompts; email and calendar items the attorney authorizesGlobalPolicy
Microsoft (Outlook, Teams, OneDrive)Attorney email, calendar and files when connectedItems the attorney authorizesGlobalPolicy
ComposioPer-attorney sign-in to workplace toolsTool tokens and the requested tool actionsUnited StatesPolicy
SendGrid (Twilio)Fallback and firm email deliveryRecipient addresses and message contentUnited StatesPolicy
DocuSignElectronic signature envelopesDocuments and signer names/emailsUnited StatesPolicy
Adobe Acrobat SignAlternative e-signatureDocuments and signer detailsUnited StatesPolicy
BrowserbaseSupervised browser sessions for public records and form pre-fillPages visited, entered form data, session recordingsUnited StatesPolicy
LlamaIndex (LlamaParse)Document parsingUploaded documents being parsedUnited StatesPolicy
VaquillRead-only legal researchResearch queriesUnited StatesPolicy
Legal Data HunterRead-only legal data searchSearch queriesUnited StatesPolicy
PaddleSubscription billingBilling contact and payment detailsUnited Kingdom / United StatesPolicy

Common questions

Is client data used to train models?
No. Prompts and matter content are sent to the model provider only to produce the requested output for your firm, and are not contributed to model training by Vanguard.
Who can see a given matter?
Firm users with a role granting access to that matter, and the client contacts explicitly attached to it. Access decisions are enforced in the database and recorded in the audit trail.
How long is data retained?
Retention is configured per firm to match your records policy. Audit entries are retained for the full contract term so the chain remains verifiable.
Do you hold formal certifications?
Vanguard is not making a certification claim on this page. Ask us for our current attestation status and the security questionnaire response pack during procurement.
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We answer security reviews in-house, in writing, and usually within three business days.

  • 57 specialist agents
  • 3 oversight tiers
  • Hash-chained audit trail
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